Octane Pit Crew Warranty

100% money back guarantee. No questions asked. It's that simple. 

At Octane Apparel we feel that a business' responsibility to its customers extends beyond the legally mandated returns policy. This is where the Octane Pit Crew Warranty comes in. It's our answer to inadequate warranties offered by online clothing brands. 

It serves as our commitment to you that we will do everything in our power to fix any issues with your order or products. This may be the standard exchanges, returns, or refunds you're used to from other brands. But it may also extend beyond this such as offering higher value replacement items, or reparation services for your item.

In every case, we will speak with you to figure out what your preferred outcome is and try to accommodate that. We understand how important our reputation, and customer satisfaction is to our growth, so as part of the Pit Crew Warranty we want to speak with you and find out what outcome will provide the highest satisfaction to you, instead of just defaulting to refunds as 'hush money'.